Simply CRM is a privately owned consulting company dedicated to the delivery of CRM solutions to small and medium sized businesses in the United Kingdom. We believe in focusing on our key strength and that is our understanding of Marketing, Sales, and Customer Service business functions. This is why we have chosen to focus on technology solutions that support these business units.
We recognize the importance of delivering the highest value to all our customer engagements. We ensure our consultants are trained in the best practices to ensure a quality solution is delivered not just on time and budget, but that meets your business objectives.
Simply CRM provides the following consulting services:
Pre Project Planning and Vendor Selection Business Process Management Services CRM Implementation Business Intelligence Implementation Post Implementation Consulting Bespoke CRM Implementation Systems Integration
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What we like about this book is that it covers the business and technical parameters, requirements and issues. Jill's writing style makes it not only readable, but engrossing as well. She goes into considerable detail about how and why CRM is important to meeting business requirements and gives business metrics, explains differences between CRM and business intelligence, and the pro's and con's of all issues and factors.
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