We recognise the importance of delivering the highest value to all our customer engagements. We ensure our consultants are trained in the best practices to ensure a quality solution is delivered not just on time and budget, but that meets your business objectives.
We believe the fundamental requirement of any successful CRM or Business Intelligence project is to understand what business issues drive the need for a new or improved solution. Simply CRM’s consultants will work together with your organisation to define what these drivers are, what factors are critical for success and to determine the best approach to achieve a positive project outcome. It is through this approach that we are confident that you will receive excellent return on your investment.
Our consultants prefer to use Prince2 as a means of delivering projects. Our consultants will tailor the Prince2 methodology to meet the demands of your project, whether it is a small functional module, complex systems integration or a large roll out of an enterprise solution.
Simply CRM provides the following consulting services:
Pre Project Planning and Vendor Selection
Business Process Management Implementation Services
Customer Relationship Management Implementation
Business Intelligence Implementation
Post Implementation Consulting
Bespoke CRM Implementation
Systems Integration